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Got questions? We’re here to help!
At Outgrid, we’re committed to providing exceptional customer service.
Whether you have questions about our car loan options, need assistance with your application, or want to discuss your existing loan, our team is ready to assist you.
Frequently asked questions
These are the most common questions we get asked about. Still have questions?
Talk to our team and get a free site visit.
Yes. We offer a free site visit to understand your space, camera coverage needs, and wiring requirements. This helps us give accurate advice and avoid surprises during installation.
Most standard installations are completed within the same day.
The exact time depends on the number of cameras, wiring complexity, and site layout, which we assess during the site visit.
Yes. We ensure your CCTV system is properly configured for mobile viewing, including app setup and basic usage guidance, so you can monitor your property anytime, from anywhere.
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Absolutely. We don’t disappear after the job is done. You get 1 year free maintenance. If you face any issues related to installation, configuration, or basic usage, our team is available to help and support you.
We primarily focus on professional CCTV installation.
If you already have cameras, we’ll install and configure them properly. If you need help choosing the right cameras, our crew can guide you and recommend suitable options based on your site and requirements.